Frequently Asked Questions

Where do you ship to?

We ship our products all over Kerala.

 

What shipping carriers do you use?

Your orders are shipped via Leading Courier Services in India

 

How long will my order take?

It depends on where you are located. Orders shipped within the Kerala take 6-8  business days.

 

How much does shipping cost?

Standard shipping charge of 70

 

How long before an order is processed?

Orders are usually shipped within 1-2 business days of the time you placed the order (excluding weekends). When your order ships, you will receive an automatic email confirming your shipment.

How do I cancel my order?

We process orders within 24 hrs. Please send us an email [email protected] and we’ll do our best to help you cancel the order.

If the package was already shipped out, unfortunately, we cannot cancel it.

How can I update/change my shipping address for an order?

You can update your address by sending us an email at [email protected]

If your package has already been shipped, we, unfortunately, cannot update it.

 

Ok I have decide to buy, But What are the payment options with Sylcon?

We have one of the widest networks of payment options available via instant payment forms, cash cards, mobile payment, rewards wallet, gift cards.

 

WHERE CAN I FIND A SIZE Chart?

You can find our size guide on each product description page under the ‘Size chart’ tab.

 

WILL THIS ITEM COME BACK INTO STOCK?

We are unable to provide exact dates for if or when an item will be restocked in our stores or online. However, we endeavour to make the items available as soon as possible

 

 

 

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