TERMS & CONDITIONS
By visiting Sylcon.in you agree to the following terms & conditions. Please read these Terms and Conditions carefully before agreeing to be bound by the same. If you do not agree to be bound by the Terms and Conditions, do not access or use this Website.
This website is provided by Sylcon. By using this Website or by placing any purchase orders using the Website, you agree to abide by the terms and conditions set forth herein. Only upon acceptance of the terms contained herein, you will be entitled to submit electronic orders. Any violation of the terms will result in termination of your account. This website is not intended for persons under 18 years of age.
By registering with the Website you can access or view the prices, product inventories, and submit purchase orders electronically. You are responsible for using the Website in a private and secure manner. We will not be liable for any damage or loss caused from any unauthorized account access resulting from your actions, such as not logging out of the account or sharing your account password. We reserve the right to refuse registration or cancel an account at any time.
You shall not do any of the following or permit any other third parties to do any of the following:
(a) Post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, pornographic, or profane information of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, provincial, state, national or international law, including without limitation, export control laws and regulations; (b) Post or transmit any information or software that the sender is aware contains a virus, worm, or other harmful component; (c) Upload, post, publish, transmit, reproduce, or distribute in any way, information, software or other material which is protected by copyright or other proprietary right, without obtaining the permission of the copyright owner or right holder; (d) Account sharing, including without limitation, letting third parties use your account and password.
The perishable commodities displayed on the site and the actual products delivered will be similar and may not be exact replicas as these items are hand-made and can vary. However, in all such cases the quantity and quality specified in the order will be provided as desired.
If, on receiving ordered goods, you have any cause for dissatisfaction about the description of the product; your sole remedy is to return the product in unused condition and without any damage of whatsoever nature, along with the invoice.
In all major cities we can deliver the products as per the standard delivery packages of our logistics partner. We will ship your product within two business days from your order date.
While placing an order, please provide us with the following information for delivery, full home address of recipient with phone number.
In case if Sylcon is unable to deliver your order, then complete refund will be made.
Sylcon has taken every care for the accuracy of the information provided in the site. It has exercised due diligence in providing the latest products/information.
If the shipping address is incorrect and recipient is also un-reachable on phone or if no one is available to accept the delivery of the perishable product (when delivery attempt is made) then in such cases the order will be assumed as executed & no refund will be made.
REFUND & RETURN POLICY
No claim of whatsoever nature under any circumstances will be tenable other than the claim for 100% refund of payment made. For complaints/ issues related to quality of the delivery/ product, complaints should be made within 24 hours of delivery of the product through email at: [email protected]
To qualify for an exchange: Items must be unworn, undamaged, in re-sellable condition. It must include all original packaging (i.e products must be inside clear plastic sleeve, all branding/tags must be attached).
Request for cancellation of confirmed order can be made up to 24 of your order. You can send your cancellation request at: [email protected] . For cancellation of order that has been placed using debit/ credit card or Netbanking, 10% of the order value shall be deducted towards bank charges. Also, in the event of cancellation/ refunds the payment for the transactions done through the payment gateway on this website shall be refunded within 3-7 business days. In an event of non-refund within this timeframe, customer is requested to contact us with the order number at: [email protected].
We accept all major credit cards, debit cards and net banking options when they are registered to an India billing address.
The customer promises that the information provided to Sylcon is true, correct and accurate. The customer also agrees to pay all charges incurred by them and users of your account and credit cards or other payment mention at prices in effect when such charges are incurred. The customer agrees to defend indemnity & hold Sylcon and its affiliates harmless from all liabilities & expenses including attorneys fee related to any violation of this agreement by them and also for the use of the services or transmission of any message or information by them The spice factory may modify this agreement from time to time without giving any prior information.